Air India EWR To BOM: My Flight Experience Reviewed

Hey guys! So, I recently flew Air India from Newark (EWR) to Mumbai (BOM), and I wanted to share my experience with you all. If you're considering this route, or just curious about what it's like to fly Air India on a long-haul flight, then keep reading! I'll break down everything from booking to baggage claim, so you can get a clear picture of what to expect. My Air India EWR to BOM experience was a mixed bag, and I'm here to give you the full, unvarnished truth. Flying long distances can be tiring, but choosing the right airline can make all the difference. Let's dive into the details, shall we? This review aims to provide a balanced perspective, highlighting both the positives and negatives of my journey. I'll cover aspects such as the booking process, pre-flight experience, in-flight comfort, entertainment options, food and beverage service, and overall customer service. By sharing my personal experience, I hope to assist fellow travelers in making informed decisions when planning their trips. So, buckle up and get ready for a comprehensive review of my Air India flight from Newark to Mumbai!

Booking and Check-in

Let's talk about booking. I booked my ticket directly through the Air India website. The website was relatively easy to navigate, and I found the process straightforward. I was able to select my seat and meal preferences without any issues. However, I did notice that the website could be a bit slow at times, especially when loading flight options. Nevertheless, I successfully completed my booking and received a confirmation email promptly. One thing I always look for is a smooth check-in, and with Air India, it was mostly okay. I checked in online 24 hours before my flight, which saved me some time at the airport. The online check-in process was user-friendly, and I was able to download my boarding pass to my phone. When I arrived at Newark Airport (EWR), the check-in counters were clearly marked. There was a separate line for business class passengers and those with priority boarding, which helped to expedite the process. The staff at the check-in counter were polite and efficient. They verified my travel documents, weighed my baggage, and tagged it for Mumbai (BOM). Overall, the check-in process was relatively smooth and hassle-free. However, I did observe some delays at the baggage drop-off area due to a high volume of passengers. Booking Air India EWR to BOM can be smooth if done in advance. Ensuring all your documents are in order can also make the check-in process quicker. Ultimately, the booking and check-in experiences were satisfactory, setting a positive tone for the journey ahead.

The Flight and In-Flight Experience

Okay, so the flight itself. The plane was a Boeing 777, which is pretty standard for long-haul flights. Boarding was a bit chaotic, to be honest. There wasn't a clear system, and people were crowding the gate. Once I finally got on board, I found my seat. I was in economy class, and the legroom was decent, not amazing, but not terrible either. The seats were reasonably comfortable, and I appreciated the adjustable headrest. The in-flight entertainment system was a bit of a letdown. The screen was small, and the selection of movies and TV shows was limited. I ended up watching a couple of movies, but I mostly relied on my own downloaded content on my tablet. The Wi-Fi was available for purchase, but I didn't bother trying it out. The cabin crew were generally attentive and helpful. They provided blankets and pillows, and they were quick to respond to requests. However, there were a few instances where they seemed a bit rushed and less friendly than I would have liked. The food was, well, airline food. I had the vegetarian option, which was a vegetable curry with rice. It was edible, but not particularly memorable. They also served snacks and drinks throughout the flight, which was appreciated. The Air India EWR to BOM flight can be improved with better in-flight entertainment. Consider bringing your own entertainment if you are flying this route. Overall, the flight itself was okay, but there's definitely room for improvement, especially in the entertainment department.

Food and Beverage

Let's get into the food and beverage situation on my Air India EWR to BOM flight. As I mentioned earlier, the food was pretty standard airline fare. For the main meal, I opted for the vegetarian option, which was a vegetable curry served with rice. While it wasn't the most flavorful dish, it was palatable and filled me up. The portion size was adequate, and I appreciated that they offered a vegetarian choice. In addition to the main meal, they also provided snacks and drinks throughout the flight. The snacks included things like cookies, chips, and sandwiches. The drinks selection included water, juice, soda, tea, and coffee. I found the beverage service to be quite frequent, which was great for staying hydrated on such a long flight. However, I did notice that the quality of the coffee was not the best. It tasted a bit weak and watered down. Overall, the food and beverage service on my Air India flight was decent. While the food wasn't exceptional, it was sufficient for a long-haul flight. The frequent beverage service was a plus, and I appreciated the variety of options available. Remember to select your meal preference during booking to ensure you get a meal that suits your dietary needs. Bringing your own snacks can also supplement the in-flight offerings. Ultimately, while the food may not be the highlight of the flight, it serves its purpose in keeping passengers nourished and hydrated during the journey.

Customer Service

Now, let's talk about customer service. Overall, the customer service on my Air India EWR to BOM flight was a mixed bag. Some of the staff members were incredibly friendly and helpful, while others seemed a bit indifferent. During the check-in process at Newark Airport, the staff at the counter were polite and efficient. They answered my questions patiently and ensured that my baggage was properly tagged. However, during the flight, I encountered a few instances where the cabin crew seemed rushed and less attentive than I would have liked. For example, when I requested a glass of water, it took a while for them to bring it to me. Also, when I had a question about the in-flight entertainment system, the crew member seemed a bit dismissive. On the other hand, there were also moments when the staff went above and beyond to assist passengers. For instance, I saw a crew member helping an elderly passenger with their luggage and ensuring that they were comfortable. Additionally, when there was a minor turbulence, the crew members reassured passengers and provided updates on the situation. Overall, the customer service on my Air India flight was adequate, but there's definitely room for improvement. Training the staff to be more consistently attentive and friendly would go a long way in enhancing the overall passenger experience. Providing prompt and helpful assistance can leave a lasting positive impression on travelers. Ultimately, while there were some inconsistencies in the customer service, the positive interactions outweighed the negative ones, contributing to a reasonably satisfactory journey.

Overall Impression

So, what's my overall impression of my Air India EWR to BOM flight? Well, it was a bit of a mixed bag, to be honest. There were definitely some positives, such as the relatively smooth booking and check-in process, the decent legroom in economy class, and the frequent beverage service. However, there were also some negatives, such as the limited in-flight entertainment options, the mediocre food, and the inconsistent customer service. Would I fly Air India again on this route? Maybe. It would depend on the price and the availability of other options. If Air India offered a significantly cheaper fare than other airlines, I might consider flying with them again. However, if the price difference was negligible, I would probably opt for a different airline with better in-flight entertainment and more consistent customer service. Consider all factors before booking your flight. Read reviews and compare prices before making a decision. Ultimately, my Air India flight from Newark to Mumbai was an average experience. It wasn't terrible, but it wasn't amazing either. There's definitely room for improvement, but it wasn't a complete disaster. If you're considering flying Air India on this route, be sure to weigh the pros and cons carefully before making your decision. I hope this review has been helpful in providing you with a better understanding of what to expect on an Air India flight from EWR to BOM. Safe travels, guys!